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Each supplier or dropshipper is unique. Mastering import requires a bit of experience especially when it comes to adapting to a particular file format .
- You watched the training videos and are still afraid to get started? Your file requires changes, some columns are missing?
- You are not sure of your model mapping or simply are afraid to make mistake and to loose data? You have duplicates in the database?
- You do not understand how to set the various import options?
- You feel unable to configure the upload of images?
- You get only failures?
The free support is no longer appropriate because you probably need a custom A to Z accompagement, including a study of the file structure.
Get the help of an expert. Together, by sharing screen it will show you how to customize your file, map the columns, select the sync key, track down and fix duplicates, guide you through the choice of options, test the import safety on one or two lines and correct any errors .
At the end of this time spent together, you'll simply have to press the import button and let it work. Additionaly you'll fee much better prepare to run the future imports by yourself.
Warning: one hour does not permit to cover issues concerning the import of combinations or catégories. If your file contains product's variations or categories to create or maintain, choose instead our 2 hours long import assistance service and 3 hours if the 3 topics have to be covered.